AutoRain Irrigation

Website: https://autoraingvl.com

Effective Date: January 1st, 2026

AutoRain Irrigation (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or interact with us, including when you provide your phone number or email address to receive communications, such as SMS messages and service updates.

By using our website or providing your information, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Contact information: Name, phone number, email address, physical address.

Service information: Property details, service history, irrigation system details, photos or videos you provide.

SMS consent information: Your phone number, the date/time and method of opt-in (e.g., web form, text keyword, verbal consent recorded in our system), and message interaction history.

Technical information: IP address, browser type, device information, pages visited, and referring URLs, collected via cookies or similar technologies.

Payment-related information: Limited billing details required to process payments (actual card data is stored and processed by our payment processors, not on our servers).

2. How We Use Your Information

We use the information we collect to:

Provide and manage irrigation services, including scheduling, estimates, and job completion.

Send transactional communications, such as appointment confirmations, reminders, and service updates.

Send marketing and promotional messages (e.g., seasonal maintenance reminders, special offers), where permitted by law and with your consent.

Respond to inquiries, provide customer support, and improve our services and website.

Maintain records for business, accounting, and legal compliance purposes.

Protect against fraud, abuse, or misuse of our services and to comply with applicable laws and regulations.

3. SMS Communications and Consent

When you provide your phone number and opt in, you agree that we may send SMS or MMS messages to you for:

Service-related messages: Quotes, appointment confirmations, reminders, and service follow-ups.

Account or relationship messages: Requests for feedback, important updates, or policy changes.

Marketing messages: Occasional promotions or offers related to our services should you choose to opt into them.

Message frequency may vary. Message and data rates may apply. Your consent to receive SMS messages is not a condition of purchasing any goods or services.

You can opt out of SMS at any time by replying STOP to any message. You may also contact us at [email protected] to update your communication preferences.

4. How We Share Your Information

We do not sell your personal information.

We may share your information with:

Service providers and vendors who assist us in operating our business, such as SMS messaging platforms, email service providers, payment processors, scheduling tools, and website hosting providers.

Professional advisers (such as accountants or legal counsel) where necessary.

Government authorities or law enforcement when required by law, court order, or to protect our rights, property, or safety.

These third parties are only permitted to use your information to perform services on our behalf and are required to protect your information.

6. Data Retention

We retain your information only as long as reasonably necessary to:

Provide services and maintain your customer relationship.

Meet legal, tax, and regulatory obligations.

Resolve disputes and enforce our agreements.

When information is no longer needed, we will delete or anonymize it in a reasonable manner.

7. Your Choices and Rights

You have the following choices regarding your personal information:

SMS: Reply STOP to opt out of SMS messages at any time.

Email: Use the unsubscribe link in any marketing email or contact us to be removed.

Updates: Contact us to update or correct your contact details or preferences.

Access/Deletion (where applicable): You may request access to, or deletion of, certain personal information we hold about you, subject to legal limitations.

To exercise any of these rights, contact us at [email protected].

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enable core site functionality.

Remember your preferences.

Analyze website usage and performance.

You may be able to control cookies through your browser settings. Disabling cookies may affect certain features of the site.

9. Data Security

We implement reasonable physical, technical, and administrative safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. Links to Other Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

AutoRain Irrigation

Email: [email protected]

Website: https://autoraingvl.com